Welcome to US Global Mail! We are so happy to have you as a new customer and would like to outline the main features of our service to meet your business needs.
As an Enterprise customer, we want to provide you with solutions that make it much easier, faster, and more efficient to handle your physical mail.
Account names - with the monthly subscription fee you can have up to 10 personal and business names. If you wish to add more you can pay $5 per name per month and the cap is 10 extra names (20 names total on the account).
Helpful guide: How to add a business name to your account
Scan bundles & Automatic scanning - exclusive only to Business customers, take advantage of our bundles which save you money if you plan to digitize your physical mail with interior scans.
Helpful guide: Scan bundles
Check deposits - make depositing business checks easier by bundling multiple checks into one outgoing shipment directly to your bank. We'll create free check deposit slips too!
Helpful guide: How to make a check deposit request
Team Members - provide other members of your team with their unique access to your private mailbox. Assign Manager and User roles accordingly and control who has specific access to specific incoming mail.
Helpful guide: How Team Members work
Forwarding mail - let us help you bundle your letters or packages into one outgoing shipment. Set the options to automate your shipments too, if needed.
Helpful guide: Shipping your mail
Free storage time - each incoming item acquires 180 days of free letter storage and 90 days of free package storage. Securely shred any unneeded mail to avoid incurring storage fees.
Helpful guide: Discard your mail
Free shredding - all discarded items are securely shredded and you have 7 days to restore any items accidentally placed into the Discarded folder. We use a third-party professional shredding company and sign off a certificate for each pickup.
Premium Customer Success - our dedicated team of friendly and professional Customer Success members will be happy to help you with any issues you come across.
Email: support@usglobalmail.com
Phone: 281-596-8965
Live Chat: https://www.usglobalmail.com
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