For New Sign Ups

Sign up

• Who can use the US Global Mail service?
• Understand Mail Forwarding Service Features
• How do I sign up?
• When should I sign up?
• What documents and information I need to use the service?
• When will I get my mail in the new address?

Addresses

• What addresses are available?
• What can or can't the US Global Mail address be used for?
• Why does USPS's website say your address is invalid?

Plans & Pricing

• Promotions and Discounts
• How much does the mail forwarding service cost?
• What payment terms do you have for all the different plans?
• Refer A Friend Program
• 5 ways to save more when you receive only a few letters a month
• Services For Corporate Expats

USPS Form 1583

• Verify Your Identity - USPS Form 1583
• Notarize Form 1583 Online with US Global Mail
• Acceptable Forms of Identification - Form 1583
• How To Fill Form 1583
• Mail your form 1583 to US Global Mail

Receiving Mail

• How to receive mail at your new US Global Mail address
• Redirecting to receive mail at Your US Global Mail Address
• How to update or cancel your existing USPS Mail Forwarding request
• Mail Arrival Notification
• Check your mail
• Why is an item not in your inbox yet?

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Account Set Up

• Select a default payment
• Reset Password
• Update Your Account Email and Password
• Changing Your Service Plans
• Manage Your Forwarding Addresses
• Managing Account Names

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Shipping & Picking Up

• Track Your Shipments
• Rates and Shipping Explained
• How are shipping rates calculated?
• A complete shipment guide
• Placing a Shipment Request
• Same - day shipping turnaround

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Security

• How do you ensure the security of my mail in your facilities?
• Do you store my credit card information on your site?
• How do you ensure my credit card information is secure?
• Can I request deletion of a scan from your system if needed?
• How do you ensure discarded mail is handled securely?

Key Features

• Letter Scanning
• Check Deposit
• Open and Inspect Packages
• Discard Your Mail
• Virtual Mailbox Basics
• Using our address to vote

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Payment & Billing

• Payment Methods and Billing
• Add New Credit Card To Your Account
• Update Credit Card Information in Your Account
• Delete Your Credit Card Information in Your Account
• Check your payments and invoices
• Discrepancy between shipment charges and shipment quotes

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Product & Development

• Report a bug
• Product Development and Feedback

Closing Accounts

• Closing Your Account
• Pausing and Resuming Your Account

Frequently Asked Questions

• Security & Compliance
• US Global Mail Affiliate Program
• Lookup Items
• Bad Gateway Error
• Errors: 400, 403, 404
• Why I can't log in to my account?

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