This article details the service shipping basics, including:
Locations
Shipping Carriers
Shipping Rates
Bundling Items
Shipping Schedule
Special Items
Prohibited Items
Writing Declarations
Shipment Insurance
Dimensional Weight
LOCATIONS
We ship both domestically and internationally from your US Global Mail address. We can ship to almost all countries that the US govt. allows shipping to. Check if your country is available.
SHIPPING CARRIERS
You can choose from USPS, UPS, DHL, and FedEx for shipping carriers. You can see transit times and various services as offered by these carriers during shipment.
SHIPPING RATES
You can get up to 80% OFF on retail international shipping rates. We receive discounted rates from all carriers other than USPS and pass on most of these savings to you.
Shipping costs are calculated based on shipping method, size and weight, and destination. When you request a shipment, you can estimate the time and cost.
Many competitors ship using retail rates in which case you could end up paying a lot, lot more for your shipments.
SHIPPING SCHEDULE
We process requests during our business hours: 8am - 6pm Mon - Fri.
Shipment schedule for requests placed:
By 1 pm: Ship same day
Between 1-3pm: Can ship same day with an expedited fee of $5
After 3 pm: Ship the next day
All time is US Central Time (GTM-6:00).
SPECIAL ITEMS
Large Shipments
No limits on the shipment size. But if you are sending us a freight shipment, we ask you let us know in advance. Please inform us here.
PROHIBITED ITEMS
Prohibited items vary by country. To see a complete list, please select check country regulations here. We cannot ship anything that is prohibited to ship by US customs laws and/or by shipping company restrictions.
Common examples of prohibited items include flammable items such as perfume, matches, butane lighters, pressure tanks, gasoline and fuels; weapons, explosives, ammunition, scopes, guns or any parts; military and law enforcement equipment; poisonous and toxic substances, live and dead animals, human remains, items protected under the endangered species act; etc.
WRITING DECLARATIONS
You can write your own declaration when requesting a shipment. We require that you declare the correct and a reasonable value for your items.
Failure to do so could result in extra duties, fines, or delays as customs inspect your packages further. We are not responsible for what you declare on your shipments or for any customs and duties that might be assessed.
SHIPMENT INSURANCE
We provide FREE insurance up to $100 on every shipment. You could buy additional insurance during shipping. Most shippers charge about $2 for every additional $100.
DIMENSIONAL WEIGHT
Dimensional weight, or volumetric weight, is a measure used to estimate the total weight of an item from its length, width, and height. The global transportation industry adopts this technique to estimate a minimum charge for the cubic space of a package.
In 2015, UPS and FedEx announced to charge all shipments based on the greater of their actual weight and dimensional weight of a package.
Click to see how main shippers calculate Dimensional Weight: