While no service is completely secure, US Global Mail takes security measures designed to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. These measures include internal reviews of our practices, security measures, reviews of our software and encryption and physical security measures to guard against unauthorized access to your personal information.
Due to the nature of the Internet and online communications, however, we cannot guarantee that any information transmitted online will remain absolutely secure or confidential, and we are not liable for the acts of third parties, such as hackers who circumvent our security and privacy measures.
Physical Security : Facilities owned and operated by US Global Mail have controlled access limited to only authorized personnel only and have security cameras with electronic doors and strict data handling protocols in place.
Operational Security : All items coming to our USGM facilities are handled via machines. Basic information about items (exterior image, sender, weight, ..) will be entered into the system and match to customer inbox automatically. Additionally, we use barcode systems to track all items. All mail that is discarded is securely shredded via industrial shredding machines and customers credit cards are not stored and are managed by Stripe - the world’s largest and most trusted credit card processor. It’s encrypted, tokenized, and inaccessible to us.
GDPR: The EU’s General Data Protection Regulations (GDPR) took effect May 25, 2018, and we are fully behind the spirit of these regulations for a safe and secure Internet. We aspire to embrace privacy by design and, whenever possible, to not collect and store personally identifiable information.
Our Privacy Policy contains mentions of the instances where personally-identifiable information is required. Typically this will include information on your account and transactions needed to be able to provide you a consistent service. Overall, we aim for privacy by default: if data collection is not integral to the way our service works, then we won’t collect it. At any time, you may request your information to be exported and sent to you for review, and we promptly honor any requests by you to have your information deleted and forgotten as per the terms of service.