Forwarding your mail or packages is easy - just make sure your default payment method is set first.
đ Before You Start:
Ensure you have a valid Default Credit Card on file. Your shipment will automatically charge this card. Click here to add/update or set a default card.
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Steps to Create a Shipment Request
Log in to your US Global Mail account
Select the mail or packages you want to ship (you can choose multiple items going to the same destination)
Click âCreate Shipmentâ and follow the prompts to:
Add a destination address
Select your preferred carrier and shipping method
Choose your desired ship date (today or a future date)
Add optional packing instructions (e.g., "Keep original box" or "Bundle letters")
Optional: Include New Mail for Future Shipments
If you're scheduling a future shipment, you can check the box to âInclude any new mail that arrives before the ship date.â
This option is only available for future-dated shipments- not same-day requests.
International Shipping â Customs Info Required
If your shipment includes anything beyond letter mail or magazines, you'll be prompted to enter:
Item descriptions
Quantity
Declared value per item
Insurance - add amount you wish to insure shipment for. This is the max amount shippers will pay in case of damaged or lost shipment/items.
Tip: Declare a fair value. Under-valuing may cause delays, fines, or customs inspections. USGM is not liable for customs declarations you submit.
Need a Signature on Delivery?
We offer signature confirmation for select carriers. Just choose this option during checkout if required.
Packing Notes
Unless you specify otherwise:
Packages and softpacks will be consolidated (outer packaging removed) to save on shipping
Letters are never opened
If youâd like original packaging preserved, leave instructions in the âPacking Instructionsâ field.
Shipping Schedule
We process shipments during business hours at each facility.
Youâll see a âShips Todayâ label during checkout if your request will be processed the same day.
Check your locationâs schedule by clicking the â?â icon inside your USGM mailbox dashboard.