At US Global Mail, your mail is protected by layered, industry-leading security, both physical and digital. We have SOC 2 & HIPAA standards and a multitude of security apparatus in place. Learn more here.
Here’s how we keep it safe:
🔐 Secure Operations
Our company operated warehouses are equipped with high-definition surveillance, electronic doors and restricted access. Only authorized, background-checked team members handle your mail—no third-party contractors. We also offer Hipaa certified mail handlers for medical customers.
📦 Controlled Mail Handling
We log, track, and verify every single item—from arrival to scan to shipment via a barcoding system. Whether you’re receiving a check or a passport, it’s handled with care and documented at every stage.
🧑💻 Encrypted Digital Access & Permissions
Your Virtual Mailbox is protected by bank-grade encryption, and we never store your credit card info—Stripe handles all payment processing, so your financial data stays off our servers. Additionally we offer 2FA and permissions and controls in your mailbox so you can add team members and control access as needed.
📉 Auto-Deletion for Privacy
We automatically delete scans after 180 days—so your sensitive documents don’t linger in the cloud. You can also delete scans manually anytime.
🛡️ Insured Shipments
We offer free insurance up to $100 on every shipment and full tracking on packages when you choose a trackable shipping method, so nothing goes missing in action.
SOC2 & HIPAA Standards: All of your online data is managed by us and protected by SOC 2 and HIPAA security standards. However, outside of our owned locations in CA, NY, LV and TX, your physical mail is stored at the location you select. Our system operates on a distributed model- similar to Uber. While your data is securely managed by us, the physical handling of mail is done at the designated location or a Channel Partner. Our channel partners are independent locations operated by a vetted partner. They have signed a contract to follow our security protocols which include background checks and 24/7 monitoring.