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How do I handle business check deposits?

There are two ways to handle check deposits with US Global Mail:

  • Upload it to your banking platform digitally using the scanned image of the check

  • Deposit check via mail

Both methods are free as in we don't charge any additional handling fees for check deposit, unlike all other virtual mailbox providers. You just cover standard shipping and any optional repacking fees using deposit by mail method.

Here’s how to make sure your check deposit goes smoothly:

Before You Begin:

First, call your bank—specifically, your local branch—and ask:

“Do you accept checks by mail?” (Most do, but some don’t. Best to ask.)

If they say yes, get the name of a contact person. You’ll want to address it to them for speed and security.

How to Request a Check Deposit from the mailbox

  • Log In To Your Account and select the mail (checks) you want to deposit

  • Choose your bank or click “Manage bank accounts” to add one

  • Add your bank’s mailing address. If it's your first time, add and save to your bank address book.

Troubleshooting Common Issues

If you encounter issues such as an unresponsive button or difficulty entering details, try the following:

  • Refresh the page or log out and log back into your account.

  • Use an alternative browser or device to access your account.

  • Follow the manual steps outlined above to add the bank’s mailing address.

Entering the Correct State for Deposits

When prompted to enter a state for your bank during the check deposit setup, ensure you select the state where the check will be deposited. This is typically the state associated with the deposit address you intend to use. Providing the correct state ensures that the deposit is processed without issues.

Adding a Bank’s Mailing Address

If you need to add your bank’s mailing address for check deposits, follow these steps:

  1. Go to Settings in your account.

  2. Select Recipients and Addresses.

  3. Choose Addresses.

  4. Click Add Address.

  5. Under Address Type, select Check Deposit.

  6. Enter the following details:

    • Recipient Name: Your bank’s name.

    • Mailing Address: The bank’s full mailing address.

    • Phone Field: Use the bank’s main contact number. This process allows you to add the necessary mailing address for check deposits, even if the in-flow "Manage Bank Accounts" button is unresponsive.

Select a shipping method to ship check to the bank. Note- with checks, we only offer trackable methods for shipping for security and traceability.That’s it.

We’ll:

  • Print a professional deposit slip.

  • Put your check and deposit slip in an envelope

  • Send it to your bank using the shipping carrier you choose

No hidden fees. No red tape. Just your check, delivered.

Pro tip: Give your banker a heads-up. You can even mark the envelope
Attn: [Banker’s Name] to make sure it gets noticed.

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