If you’re not on one of our current plans (Essentials, Virtual Teams, or Enterprise), you’re likely on a legacy plan that we no longer offer to new customers. These older plans are grandfathered in, which means you get to keep them unless you choose to switch.
Here’s a quick summary of the legacy plans for your reference:
🔹 Basic Plan – $9.95/month billed annually or $14.99/month
✔ Physical U.S. street address
✔ 45 days of free physical mail storage
✔ Unlimited exterior mail scans
✔ Interior mail scans: $3 + $0.50/page
✔ Free unlimited check deposits
✔ Free mail shredding & recycling
✔ Secure, bank-grade encryption
✔ Switch plans anytime
🔹 Plus Plan – $14.95/month billed annually or $19.99/month
Everything in Basic Plan plus
✔ Enjoy up to 80% off international retail shipping rates
✔ Total 90 days of free physical mail storage
✔ 3 free months when signing up for an annual plan
🔹 Business Plan – $29.95/month billed annually or $34.99/month
Everything in Plus Plan plus
✔ Total 180 days of free physical mail storage
✔ Express customer service for faster support
✔ Add scan bundles for savings on scanning cost
✔ Add additional team members to manage mail
📌 Add-on Services
Add-on Services (available on all plans)
🔹Extra Users (Business Plan): $7.25/user/month
🔹Warehouse Pickup: $5 (letters) / $15 + $1/lb (packages)
🔹Open & Inspect Items: $5 (includes up to 5 photos)
🔹Interior Scans: $3 + $0.50/page
🔹Scan Bundles (Business Plan): As low as $0.50/page
🔹Extra Storage Fees: $0.03/letter/day or $0.10/lb/day (after free period)
🔹Bundle & Ship Letters: $2
🔹Bundle & Ship Packages: $5
Been with us for 5+ years?
Some of our long time users may be on even older grandfathered plans. If you’re unsure about what plan you’re on or want to explore your options, feel free to contact us - we’re happy to help! 😊
If you wish to switch plans to gain access to some of the newer features available only the current plans, you can do so anytime from within your mailbox settings.