If you’re not on one of our current plans (Scale, Teams, or Enterprise custom), you’re likely on a legacy plan that we no longer offer to new customers. These older plans are grandfathered in, which means you get to keep them unless you choose to switch.
Here’s some of our older plans:
Grandfathered on March 31, 2026
🔹Essentials Plan, starting at $19.95/mo.
Ideal for individuals, expats, digital nomads, and solopreneurs.
✔ 5 recipients (individuals + companies)
✔ 30 days of free letter and package storage
✔ 25 interior page scans every month
✔ Free check deposits
✔ One personal or business address
🔹Virtual Teams Plan, starting at $45/mo.
Best for small businesses and remote-first teams.
✔ 5 recipients (individuals + companies; add more as needed)
✔ 60 days of free letter and package storage
✔ 30 mail items opened and scanned each month
✔ Scan bundles for discounted scanning
🔹Enterprise Plan, starting at $85/mo.
Built for larger businesses and high-volume mail operations.
✔ 10 recipients (individuals + companies; add more as needed)
✔ 60 days of free letter and package storage
✔ 2 - 4 hour mail scanning, same day shipping
✔ APIs and webhooks for custom integrations
✔ Smart AI summary of mail
✔ Auto tagging and rules automations
✔ User roles and permissions
✔ Bulk export of scanned mail
✔ Full automation capabilities
✔ Priority support with a dedicated account manager
✔ Tailored onboarding and volume pricing on custom plans
Grandfathered on March 31, 2024
🔹 Basic Plan – $9.95/month billed annually or $14.99/month
✔ Physical U.S. street address
✔ 45 days of free physical mail storage
✔ Unlimited exterior mail scans
✔ Interior mail scans: $3 + $0.50/page
✔ Free unlimited check deposits
✔ Free mail shredding & recycling
✔ Secure, bank-grade encryption
✔ Switch plans anytime
🔹 Plus Plan – $14.95/month billed annually or $19.99/month
Everything in Basic Plan plus
✔ Enjoy up to 80% off international retail shipping rates
✔ Total 90 days of free physical mail storage
✔ 3 free months an annual plan
🔹 Business Plan – $29.95/month billed annually or $34.99/month
Everything in Plus Plan plus
✔ Total 180 days of free physical mail storage
✔ Express customer service for faster support
✔ Add scan bundles for savings on scanning cost
✔ Add additional team members to manage mail
📌 Add-on Services
Add-on Services (available on all plans)
🔹Extra Users (Business Plan): $7.25/user/month
🔹Warehouse Pickup: $5 (letters) / $15 + $1/lb (packages)
🔹Open & Inspect Items: $5 (includes up to 5 photos)
🔹Interior Scans: $3 + $0.50/page
🔹Scan Bundles (Business Plan): As low as $0.50/page
🔹Extra Storage Fees: $0.05/letter/day or $0.10/lb/day (after free period)
🔹Bundle & Ship Letters: $2
🔹Bundle & Ship Packages: $5
Been with us for 5+ years?
Some of our long time users may be on even older grandfathered plans. If you’re unsure about what plan you’re on or want to explore your options, feel free to contact us - we’re happy to help! 😊
If you wish to switch plans to gain access to some of the newer features available only the current plans, you can do so anytime from within your mailbox settings.
💡 You can compare all available plans here or contact support for a personalized recommendation.