There are no storage fees on digital storage. Your digital scans are stored in your mailbox forever with the Teams and Enterprise custom plans and for 180 days in the Scale plan.
Storage fees occur for physically stored mail- when mail or packages remain in your account beyond the free storage period included in your plan. Each U.S. Global Mail plan includes a set number of free storage days:
Plan | Physical Storage – Letters | Physical Storage – Packages |
Scale | 30 days free | 30 days free |
Teams | 60 days free | 60 days free |
Enterprise | Custom | Custom |
Once an item exceeds the included storage period, we charge a small daily fee based on item type and volume.
Letters: $0.05 per letter
Packages: $0.10 per pound
Why do we charge storage? It helps keep our operations efficient, ensures fair use of space, and encourages timely action on your mail.
Avoiding Storage Fees
To avoid charges, simply:
Forward, scan, shred, or discard your mail within the free period
Consolidate and ship mail before free days expire
Any item accruing storage is clearly marked in the item details drawer which you can access by clicking on the item. Storage fees may also appear for items no longer visible in your mailbox because the fees are based on the storage duration before the item was shipped, discarded, or otherwise removed.