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How long do you store my physical mail?

Updated over a month ago

Essentials plan:

  • Subscription Cost: The Essentials Plan is available for $24.95 per month when billed annually.

  • Scan Allowance: This plan includes up to 25 scanned pages each month without additional fees.

  • Unused Scans Policy: Any unused scans in a given month do not roll over to the next month.

Essentials Plan: Letters and packages are stored for free for 30 days. Invoices for storage fees provide transparency, indicating days stored beyond the free period and listing charges for each item clearly.

After that, storage fees apply at: $0.05/letter/day; $0.10/lb/box/day.
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Tips to Avoid Unexpected Charges

  1. Cancel your account before the trial ends if you don't want to continue.

  2. Familiarize yourself with the monthly or annual plan rates for your selected subscription.

  3. Regularly manage and process your mail within the free storage period to steer clear of fees.


​Enterprise and Virtual Teams plans:

Letters and packages are stored for free for 60 days.

After that storage fees apply at: $0.05/letter/day; $0.10/lb/box/day.
To avoid unexpected charges, manage mail actively by discarding, forwarding, or requesting scans before storage fees apply.

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