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What is the difference between the 3 USGM plans?

Our plans at a quick glance.

U.S. Global Mail offers three virtual mailbox plans designed to meet different levels of personal and business needs. While all plans include core features like a real U.S. address, unlimited incoming mail, same-day processing, free check deposits and free shredding, the main differences lie in user access, storage, automation, and business functionality.

Here’s a breakdown:


Scale Plan (Starting at $49/month)

Best for ongoing operational mail and small teams.

What this plan is for:

  • Ongoing operational mail

  • Checks, compliance mail, taxes

  • Entrepreneurs, remote teams, agencies

What you get:

  • Permanent U.S. street address

  • Mail opened & scanned for you

  • Scan, ship, or shred on demand

  • AI summaries (so you don’t have to read every page)

Access:

  • 1 user (additional users available as add-on)

  • 10 recipients (expandable as needed)


Teams Plan (Starting at $99/month)

Ideal for businesses needing shared visibility and automation.

What this plan is for:

  • Enterprise-grade mail operations

  • Multiple recipients, departments, and entities

  • Teams that need collaboration and automation

What you get:

  • Automated scan, ship, sort, and forward

  • AI labeling and categorization

  • Automatic deadline detection

  • Collaborative mail notes

  • API & webhooks for integrations

Access:

  • Team roles and permissions

  • 25 recipients (expandable as needed as)


Enterprise Plan (Custom Pricing)

Built for compliance-heavy and large-scale organizations.

What this plan is for:

  • Finance, healthcare, legal, nonprofits, and enterprises

  • Compliance-driven workflows

  • Predictable pricing at scale

What you get:

  • Custom mail volumes

  • HIPAA + BAA compliance support

  • SSO and advanced automations

  • Dedicated account management

  • API and deep integrations

Access:

  • SSO with advanced permissions

  • Unlimited recipients with org structure


💡 Good to know:
All plans allow you to manage your mail remotely with flexible actions like scanning, forwarding, and shredding. As your needs grow, you can upgrade to unlock more automation, collaboration, and compliance features.

👉 For full details, visit:
https://www.usglobalmail.com/pricing/


If you're currently on one of our older legacy plans (such as Essentials, Virtual Teams, Enterprise (Old Plan),Plus, Business, etc.), you’re welcome to remain on that plan as long as it continues to meet your needs. Legacy plans remain available to existing customers, and there is no requirement to switch to a new plan. This ensures that you can maintain the simplicity and functionality you are accustomed to. Additionally, the new plans include optional AI features aimed at enhancing mailbox management, but these features are entirely optional and not mandatory for legacy plan users.

However, we recommend exploring our newer plans, which offer expanded features, improved automation, and better value. Switching is easy and may provide more flexibility and benefits, especially for growing businesses or remote teams. The new plans also introduce optional AI tools designed to improve mailbox management and other functionalities. These features are entirely optional, ensuring that you only adopt them if they align with your needs.

💡 You can compare all available plans here or contact support for a personalized recommendation.

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