At U.S. Global Mail, we may open packages before shipping to ensure compliance with international shipping regulations and to protect our customers from potential delays or issues with customs.
Compliance with Customs Regulations: Customs authorities, such as U.S. Customs and Border Protection (CBP), require that all international shipments comply with local laws and regulations. This includes verifying that the contents of packages match the accompanying documentation and do not contain prohibited or restricted items. Failure to comply can result in packages being detained, returned, or destroyed by customs officials.
Preventing Shipping Delays and Additional Costs: We are well versed in international shipping regulations and stay on top of them. By inspecting packages before they are shipped, we can identify and address potential issues that might cause delays at customs. This proactive approach helps prevent packages from being held up for weeks, or being returned to the sender, which can result in additional shipping costs.
Ensuring Accurate Documentation: Accurate and complete customs documentation is essential for the smooth processing of international shipments. By verifying the contents of packages, we can ensure that all necessary information is correctly documented, reducing the risk of customs clearance issues.
Our Commitment to Your Privacy
We understand that your mail and packages are private and personal. Our team handles all items with the utmost care and confidentiality. Package inspections are conducted solely for the purposes outlined above and in accordance with applicable laws and regulations.
If you have any questions or concerns about our package inspection process, please feel free to contact our customer support team.