Shipping
Everything related to where, how and what we ship, plus troubleshooting
19 articles
- What countries does U.S. Global Mail ship to?
- What items cannot be shipped?
- Can I use my own pre-paid labels? Do you accept third-party billing accounts?
- What is dimensional weight?
- What shipping carriers do you use for forwarding?
- How do you handle international customs forms?Customs declarations and more.
- Why do you reserve the right to open my packages before shipping?
- Can I pick up my mail or packages in person?How to pick-up mail in person at USGM locations.
- How much does it cost to ship my mail?US Global Mail shipping rates
- Special requirements for Mexico customsMexico Import Requirements Update
- Distribution service : what and how
- How do I track my shipped mail?How to track your shipments.
- What happens if my mail is lost or damaged during transit?
- What happens if my package is stuck in customs?
- Can I change my forwarding address once the shipment is on route?
- Can I edit or cancel a shipment?
- I don't see tracking updates on my shipment?
- How do I add an item to my scheduled shipment?2 ways to add items to a shipment.