Check your USGM mailbox to see the status of your shipment:
Shipped: We’ve handed your package off to the carrier.
In Progress: Your shipment is still in our queue and will go out shortly.
If you selected a trackable shipping method, a Track Shipment button will be available. Click it to see the most up-to-date information.
If you don’t see any tracking updates, here’s what might be happening:
The carrier hasn’t scanned the package yet: There can be a delay between when we hand off your shipment and the carrier’s first scan.
The package is still waiting to be picked up: In some cases, the label is created and tracking is generated, but the package hasn’t been physically collected.
Carrier systems are delayed: Occasionally, tracking updates are delayed due to high volume or technical issues on the carrier’s side.
Note: We do not have additional tracking information beyond what the carrier provides. When we contact the carrier, we receive the same updates available on their website.