Exterior Scan: We scan the outside of every mail item and upload it to your dashboard - this happens automatically for every mail piece we receive for you.
Interior Scan: When you want to read what's inside, just request a scan. We’ll open the envelope, scan the contents in full color (front and back), and upload it as a PDF.
You control what gets opened. Nothing is scanned inside unless you ask us to. You can choose to set an automation to automatically have us open and scan ever mail. Or you can choose to make an explicit requests for scanning an item.
Mail is uploaded into your mailbox with an exterior scan as soon as it comes in. We complete interior scans within a few hours off receiving the mail item during our normal business hours. Scan requests made outside of the normal business hours and on weekends are completed the next business day.
We also offer expedited scans in which we open and scan the item within 30 minutes of the request. You can place the expedited scan request from within your mailbox.