Open and Inspect Packages

If you are not sure about the contents of your package, you can request us to open and inspect your package. We will open the item and take pictures of the contents that will be uploaded to your account.

We can inspect items for breakage, match the number of items to the receipt, etc. but we cannot inspect for authenticity.

Flat fee: $5/package. 

To request this service, please follow the below instructions:

1. Log in to view your inbox.

2. Checkmark the package or softpak you would like inspected and click OPEN at the top.

3. Fill out any special instructions and/or choose expedite for the inspection and click SUBMIT REQUEST

You will see a confirmation once you submit:

Open & Inspects will be completed within 24 hours. Once they are completed you will receive an email notification and you can view the uploaded images in your completed scans section.