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What should I do with mail still at my previous provider?

When switching to U.S. Global Mail from another mail forwarding or virtual mailbox service, here’s how to ensure a smooth transition for any remaining mail:

  1. Keep your previous account active for a short overlap period [30-60 days]
    This ensures any straggling mail is still received while your U.S. Global Mail address is being updated across your vendors, clients, and institutions.
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  2. Manually update your address with senders
    Contact banks, vendors, clients, government agencies, and others to provide them with your new U.S. Global Mail address (including your mailbox number).
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  3. Request forwarding from your old provider
    Request that they forward any mail and packages received to your new U.S. Global Mail address.
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  4. Check if you need to complete a USPS Change of Address
    If your previous address was a personal residence or PO Box, you may file a USPS Change of Address to redirect mail to U.S. Global Mail. If it was another commercial mail agency, USPS prohibits redirection—you’ll need to notify each sender directly.

💡 To avoid service lapses, we recommend keeping your old provider active for at least 30 - 60 days during your transition to U.S. Global Mail.

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