Lookup Items

What is Lookup Item?

If people send you with an incomplete address, we look up such and match such items manually to your account. This causes the disruption in our automated process and thus the delay of their entry into your Inbox. 

What to do with Look Up Item?

We recommend customers contact these senders and ensure the correct, complete address next time. 

You can Move to Inbox or Throw Away the item in Lookup.