We are happy to walk you through the entire process of signing up with US Global Mail.
To begin let's choose an address and purchase a plan
1. Firstly, we recommend visiting our Addresses page so you can choose your preferred location:
Other states
We offer locations in many other states too. Please type your preferred location in the text box that looks like this to see the available one:
Click "Select" to go with the location you prefer:
2) The next step is to pick a plan depending on what location you wish to choose.
3. Set up your account by filling in your personal information.
4. Enter your billing information
We must have a credit card on file for the plan payments. You are welcome to change the plan type at this point if you wish.
- If you have a promo code enter it here:
- If you have the username of the referrer (another US Global Mail customer) then you can enter it here. You and your referrer will get one free month upon activation:
Complete the rest of the form and don't forget to choose your plan:
5. Once you click "Complete Registration" you will then be issued a mailbox!
Onboarding now that your mailing address is created
1. Click on "Continue to my Smart Mailbox" to begin the onboarding process:
2. Step two is to redirect mail from your current US address to your USGM mailbox with us.
Click 'View Instructions' to view the steps if you want to forward your incoming mail with USPS. You'll be prompted like so:
Once done click the blue "Mark as Done" button back on the screen:
If you prefer not to have your personal/business mail automatically forwarded then click "Skip this action".
3. Add the additional names to your account (if any).
If you are on a multiple-name plan like the Plus or Business, click "Add Names" to add secondary names.
Click "Add another name" to add it and select the description accordingly. They can be an Adult, Minor Child, Deceased, Company or Trust (the latter two are on the Business plan). Then click Continue.
4. Upload two IDs for each name (business names don't require any IDs):
The next step is to upload two forms of ID for each name on the account. View the list of acceptable IDs here.
5. Get the pre-filled 1583 form notarized with us or at your local notary:
To receive mail delivered by USPS, the USPS requires you to provide a notarized 1583 form.
The 1583 form is about you giving us legal permission to receive incoming mail only. As mail is federally regulated we must have your authorization and the form must be notarized before we can grant you access to your mail.
(Note: this is not the USPS Change of Address form to forward your incoming mail).
To make it easier for you, we have created a pre-filled form that you can download directly from your account.
5a. Complete the notary appointment with us over Zoom
Click "Set Notary Appointment" to book an appointment with us. You can book within two weeks of clicking the blue link:
5b. If you already have a notary, you can click the "Already have a notary?" link and download the form. Once notarized, simply upload it in the same window.
6. Your onboarding is now complete!
That's it! While our team is reviewing your documentation you can begin to use your US Global Mail address! Be sure to share your address complete with your private mailbox number as failure to do so will result in your mail not being entered and will be returned to the sender.
The "Verify Account" tab will remain in your mailbox until your documentation is approved:
If you have mail in your Inbox, you now have a few ways to proceed:
- Create a scan request to see the contents of a letter. See this Letter Scanning guide for more information.
- Request an Open & Inspect service to see the contents of a package. See this article for more information.
- Place what's called a Shipment Request if you are ready to have your items shipped to a specific location. See the Placing a Shipment Request article for more information.
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