On all our public plans - Essentials, Virtual Teams and Enterprise, customers can receive mail under multiple individual and/or business names. If you are not on one of these plans and are on a legacy plan, the ability to add names may vary. Some of our older plans such as Personal and Individual Plans do not allow for additional names but you can update your plan anytime to one of the 3 available plans.
How to Add Additional Account Names (Recipients)
Log in to your account
Go to Settings > Recipients & Addresses
Click “Recipients”
Click Add New Recipients.
What you’ll need to provide; our system will guide you through the steps:
Name: Enter the full legal name of the individual or business
Description: Choose from the dropdown
ID's for Form 1583 if adding an Individual
Business Info for Form 1583 if adding a business
type of business
place of registration
address
✅ If you're adding a business:
No ID required
A business can be added and approved immediately as long as there is a primary account holder already added and approved on the account.
✅ If you're adding an individual:
You’ll need to upload 2 forms of ID (e.g., passport, driver’s license, utility bill)
✅ If you're adding a minor (under 18):
No ID's are required for minors.
Submit ID Documents
Select the ID type from the dropdown
Upload the file(s)
Click “Save and Continue” to move to the final step
Complete USPS Form 1583 Each individual or entity listed on an account must have a separate, notarized USPS Form 1583 on file. This requirement applies even if the primary account holder has already completed the form.
To legally authorize U.S. Global Mail to receive mail for this name, you must complete and notarize a USPS Form 1583. We'll guide you and auto-complete this for you in your account. Steps for completing and submitting USPS Form 1583:
Complete a new USPS Form 1583 for each additional entity or recipient.
Have the form notarized to verify the identity of the entity or individual being added.
Upload the notarized form to your account to ensure it is on file.
Note: Newly added Names will show as "pending verification" until ID verification and Form 1583 are fully completed and approved. Common issues and resolutions:
If a recipient’s USPS Form 1583 is rejected, it is often due to missing or incomplete forms. To resolve this:
Complete a new USPS Form 1583 for the recipient.
Have the form notarized.
Upload the notarized form to your account.
Need help? Our support team is here to guide you through the process.