What is your 30 day money back guarantee?
We offer a 30-day money-back guarantee on all plans. If you don’t love the service, cancel within the first 30 days to receive a full refund. No questions asked.
Can I Get a Refund If I Cancel Early?
We keep things fair—and transparent.
If you cancel your account after 30 days and before the end of your term, we do not offer refunds for unused time. We recommend choosing a monthly plan if you’re unsure about long-term needs.
What Happens After I Close My Account?
Even after you close your account, there are a few important steps to take:
1. Notify Your Senders
Be sure to inform your contacts of your new mailing address.
USPS does not forward mail from Commercial Mail Receiving Agencies (CMRAs) like US Global Mail. That means we can’t redirect it—and USPS won’t either.
2. We Still Receive Your Mail for 6 Months
By federal regulation, we’re required to accept mail on your behalf for up to 6 months after account closure—even though your account is inactive. USPS rules prohibit us from refusing, returning, or re-mailing your items without new postage.
After 6 months, we will no longer accept mail in your name.