Welcome to your Inbox — the heart of your virtual mailbox. This is where all your incoming mail is received, reviewed, and managed. Here’s a guided walkthrough of each part of the Inbox, so you always know what you’re seeing, where to act, and what each detail means.
1. Navigation Menu (Left Sidebar)
The left sidebar is your main navigation hub:
Mailbox – View all incoming mail items (this is your Inbox screen)
Scans – Access completed scans and opened mail
Shipments – Track outgoing and pending shipments
Discards – Review discarded mail (mail you no longer need is securely disposed of)
Archive – Browse archived mail items
Billing History – View your invoices and payments
Settings – Manage recipient names, addresses, plans, and add-ons
At the bottom, you’ll find:
Your US Global Mail address
Quick actions to copy or change your address
Referral program link (e.g., Unlock a free month)
2. Inbox Tabs
At the top of your Inbox, you’ll see two main tabs:
Inbox – All active mail items waiting for action
Quarantine – Mail that arrived for a recipient name not listed in your account
Use these tabs to quickly sort and manage your mail items.
3. Search, Filters & Sorting
Above the mail list, you can fine-tune what’s displayed:
Search – Find mail by mail ID
Filters – Narrow results by:
From – sender
To – recipient
Mail Type – letter, package, etc.
Folder – custom folders
Scan Status – scanned, not scanned, scan requested
Date Range – specify a time frame
Sort by – Change how items are ordered (e.g., newest first)
These tools make it easy to locate specific mail — especially helpful when managing a high volume.
4. Bulk Actions Bar
Select one or more mail items to reveal bulk actions:
Scan – Request a scan of the mail contents
Ship – Forward mail to your chosen address
Discard – Securely dispose of mail
Deposit Check – Submit checks for deposit
Open Box – Open and scan package contents
Archive – Move items out of the main Inbox
Return to Sender – Send mail back to the sender
Move to Folder – Organize mail into custom folders
Bulk actions save time by letting you manage multiple items at once.
5. Mail Item Cards (Your Mail List)
Each row represents a single mail item and includes:
Envelope Image – Picture of the mail exterior
Date Received – When it arrived
Sender Name – Who sent it (e.g., Bank of America, US IRC)
Recipient Name – Which account name received it
Mail Type – Letter or package
Status Badges – Indicators like Scan queued or View scan
Folder Badge – Shows which folder the item is in
Label – AI-generated label based on scanned content
Special Cases – Amazon packages with TBA tracking numbers may not display sender information due to privacy measures. Match tracking numbers with your Amazon order history to identify contents.
This gives you a quick snapshot to identify important mail at a glance.
6. Quick Actions (Per Item)
On the right of each mail item, you’ll find quick-action icons:
Scan
Ship
Deposit (if applicable)
Discard
Archive
More actions menu
These let you act immediately without opening the full item details.
7. Mail Item Details
Clicking on a mail item opens the details drawer, which provides additional information:
Weight and dimensions
Scanning info (if scanned upon your request)
Recipient
Sender address
Mail item ID
AI-generated label based on mail item contents
The folder where the mail item is moved
Storage charge indicator (if applicable)
Ability to add notes — perfect for teams to manage mail accurately and coordinate internally
