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What happens when a recipient is removed from an account, and how does it affect mail and fees?

Updated over a week ago

What Happens When a Recipient is Removed from an Account, and How Does It Affect Mail and Fees?

When managing your account with US Global Mail, you may need to remove a recipient for various reasons. This article explains the operational and financial implications of removing a recipient, as well as the steps to re-add them if needed.

Operational Implications of Recipient Removal

If a recipient is removed from your account, mail addressed to their name will still be received at the facility. However, this mail will be placed in quarantine until the recipient is re-approved. To re-add a recipient, you must:

  1. Submit two forms of identification for the individual.

  2. Complete the required form signing process.

If there are previously notarized forms on file for the recipient, a new notary session may not be necessary. However, the submission of IDs and form signing are still required for re-approval.

Financial Implications of Recipient Removal

Once a recipient is removed from your account, you will no longer be charged any additional fees associated with that recipient in subsequent billing cycles. This ensures that your account reflects only the active recipients.

Summary

Removing a recipient from your account has both operational and financial effects. While mail for the removed recipient is quarantined until re-approval, you can rest assured that additional fees for that recipient will no longer apply. If you need to re-add the recipient, ensure you have the necessary identification and complete the required forms. For further assistance, please contact US Global Mail support.

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