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How can I find my subscription renewal date and manage renewals for US Global Mail?

Updated over 2 weeks ago

Managing Your Subscription Renewal for US Global Mail

To ensure you have full control over your subscription with US Global Mail, it's important to understand how to locate your renewal details and what steps to take to avoid unwanted renewals. Below is a step-by-step guide:

How to Find Your Subscription Renewal Date

Your subscription automatically renews at the end of each billing cycle, which can be either monthly or annually depending on your chosen plan. To view your renewal date:

  1. Log in to your US Global Mail account.

  2. Navigate to Settings β†’ Subscription & Billing Details.

  3. Then Select Plan & Billing details

This section will display your current subscription plan details, including the upcoming renewal date. If you decide you do not want to renew your subscription, make sure to cancel or close your account before this date.

What Happens if You Miss Cancelling Before the Renewal Date?

If your account is not closed before its renewal date, your subscription will automatically renew for the next billing term. For example, if your account is set to renew on [renewal date], it will extend for another month, year, or specified term based on your subscription plan. Ensure to act before the renewal date to avoid automatic charges.

Recommendations to Avoid Automatic Renewals:

  • Set a calendar reminder for your subscription renewal date.

  • Regularly review your subscription details in the Plan & Billing Details section.

  • Proactively close your account or cancel the subscription if you no longer wish to continue.

Taking these steps ensures you stay in control of your billing and avoid unexpected renewals.


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