US Global Mail

This article provides a complete guide to the Inbox app, explaining each section, feature, and action so you can easily manage, track, and organize all your mail items.

All About Your Mail Items

All about scanning, shipping, storage, forwarding, shredding your mail, plus check deposits

Mailbox features in detail

What are exterior and interior mail scans?

How quickly do you notify me when mail is scanned?

Can I get my credit cards scanned?

Do you offer automatic scanning or can I choose?

Can I forward scans via email?

We offer scan bundles for even better discounts on interior mail scanning.

Do you offer discounted scanning?

Mail Scanning with US Global Mail

How check deposit works with US Global Mail

How do I deposit checks with your service?

Do you really offer free check deposits?

Check Deposit

Can you ship my mail and packages to me?

How do I create a shipment request to forward my mail?

Shipping 

Do you charge for mail shredding?

Do you pre-filter junk mail?

Do you throw away my mail after a certain time?

Shredding/Junk Mail

What is the difference between users and recipients on the account?

What types of ID's are required by USPS for Form 1583

What are the ID requirements for additional recipients and users?

Users vs Recipients

Can you send my mail or package back to sender?

Return to Sender

Can you open my package and let me know about the contents?

Open & Inspect

How long do you store my physical mail?

Storage

Can I come pick-up my mail in person?

Pickup in person

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.